TheKey wins Connecticut home health license and expands services

TheKey has received a Connecticut Home Health Agency license after a state survey, allowing it to add skilled nursing and home health aide services for families starting Oct. 16, 2026. The move gives Connecticut clients one provider for both non-medical care and nurse-supervised support at home.

Why it matters: - TheKey can now offer Connecticut families a broader range of in-home support, including nurse-supervised care. - The new license gives families a path to add skilled services after a hospital stay without switching agencies. - Hospitals, physicians and senior living communities now have a single referral option for both companion care and clinical home health services.

What happened: - TheKey received its Home Health Agency license from the Connecticut Department of Public Health after a successful onsite state survey. - The license allows TheKey of Connecticut to begin serving clients under its new home health service line as of Oct. 16, 2026. - TheKey announced the expansion in Glastonbury, Connecticut, on Nov. 12, 2026.

The details: - TheKey’s Connecticut offering now goes beyond companion and personal care. - Certified home health aides will provide hands-on care under the supervision of TheKey’s registered nurses. - Registered nurses will assess patients, develop individualized plans of care and oversee home health aide services. - The clinical team will also provide ongoing supervision and reassessment as appropriate. - Skilled nursing services include RN visits and hourly nursing care from licensed practical nurses. - Families can book nursing support for a one-hour visit or recurring care. - Nursing services may include medication administration, management and reconciliation. - Nursing services may include wound care and dressing changes. - Nursing services may include post-hospital and post-surgical support. - Nursing services may include monitoring chronic conditions and vital signs. - Nursing services may include help with ostomy, catheter or feeding-tube care. - Nursing services may include communication and coordination with physicians, families and other healthcare providers. - Registered nurses will conduct nursing assessments, develop and review individualized plans of care and oversee home health aide services. - Licensed practical nurses will provide care within their authorized scope of practice and under appropriate RN supervision and clinical direction. - TheKey’s Connecticut clinical team will perform in-home clinical assessments and establish individualized plans of care. - A dedicated care team will stay in contact with clients, families and other healthcare providers to coordinate care and communication. - TheKey is recruiting home health aides, LPNs and RN supervisors in Connecticut. - Job seekers can apply at careers. - Referrals and service information are available at TheKey’s Connecticut home health page or by calling (860) 845-1499.

Between the lines: - The expansion positions TheKey as a one-stop option for clients whose care needs can change over time. - The move may reduce friction for families that would otherwise coordinate multiple providers after discharge. - For TheKey, the Connecticut license adds a clinical layer to an existing non-medical home care business.

What's next: - TheKey will continue hiring in Connecticut to support the new home health line. - Connecticut families and referral partners can now use the new service line for nurse-supervised home care and aide services. - The company said the expanded model is designed to help more families find care that fits their needs. - The company’s national business continues to center on personalized in-home care and its Balanced Care Method®.

The bottom line: - TheKey now has the state approval to bring skilled nursing and home health aide services into Connecticut homes, widening its role in post-hospital and ongoing care.